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The Metro Homes Process

Customer Care

We have experienced team members allocated to look after you every step of the way, from your initial meetings to contract signing and colour selection, through to construction, handover and beyond.

Highest Level of Supervision

We pride ourselves on the quality of the homes we construct. Every client is allocated a Supervisor/Builder who will be in charge of their home from start to finish. Our  Builders are fully qualified and licensed in their own right, they are not just tradesman.

Unlike most of our competitors, our Supervisor/Builders are available every single working day to talk to you and are contactable via mobile phone to answer your queries and check progress. The number of jobs they have at any given time is strictly limited to ensure your home receives the attention to detail it deserves.

In addition to your Supervisor/Builder is overseen by our management team, making sure your home is built just right.


Our maintenance warranty is 12 months on our Metro Plus Appointments level which is double the industry standard. It’s just another way Metro Homes gives you more.